Manage Your Subscription
Your Reliora subscription is designed to be flexible and completely in your control. You can pause, skip, change, or cancel anytime, right from your account. No phone calls, no hoops.
How to manage or cancel your subscription
- Log in to your account. Click Account (or "Log in") in the top menu of our store and sign in with the email you used at checkout.
- Open your Subscriptions. Once you're logged in, select Subscriptions to see your active plan.
- Choose your subscription. Click the subscription you'd like to change.
- Make your change. From there you can pause, skip your next delivery, change how often it arrives, update your payment or shipping details, or cancel.
That's it. Any change you make saves right away.
Before you cancel, you have options
Life changes, and your subscription should flex with it. If you have more balm than you need right now, you don't have to cancel altogether:
Skip a delivery if you're stocked up but want to keep your plan going.
Pause your subscription if you'd like to take a break and pick it back up later.
Change your frequency so your deliveries arrive further apart.
These let you keep your subscriber savings without the boxes piling up.
A note on cancelling
If you do choose to cancel, please note that cancellation ends your future billing and deliveries, and it can't be undone. If you'd like to subscribe again later, you're always welcome to start a new subscription anytime.
Need a hand?
If you can't access your account, don't see your subscription, or just want a human to help, email us at support@tryreliora.com and we'll take care of it. We aim to reply within 24 hours on business days.